The Lesson came from Leadership textbook Bethel University McGraw Hill
The Chattanooga Ice Cream Division
Written assignment (3 pages typed, doubled spaced APA style);
this case looks at the role teamwork plays in an organization and how excellent teams are essential in a leader’s overall effectiveness.
a) What is your assessment of the effectiveness of management of the management team at Chattanooga Ice Cream? List specific examples to support your assessment.
b) What is your assessment of Charlie Moore’s effectiveness as a leader of his team? Provide specific examples to support your assessment.
c) What should Charlie do to move the team toward a consensus on the immediate problems facing the company? Give specific examples of actions Charlie should take.
d) What should Charlie do to improve the performance of the team future? Give several examples.
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