Question 1. Which of the following lists contains all four of the purchase criteria categories identified as part of the Four Utilities of Customer Value? Question 2. Which of the following BEST describes the Internal Analysis planning tool? Question 3. The example of quinoa in this chapter was used to illustrate an aspect of the globalization paradox. Which statement BEST summarizes the point made by that example? Question 4. Which of the following is NOT a typical focus of research in the Marketing Strategy phase? Question 5. What characteristic of an increasingly creative society has the MOST impact on marketers’ strategies? Question 6. Including what element in a marketing campaign makes it easier to quantify campaign response? Question 7. As social media becomes more pervasive, the relationship between marketers and consumers is changing. Which statement BEST describes the nature of this shift? Question 8. Which example BEST describes market research applied to the campaign development stage of the marketing process? Question 9. A feature that most identified the Production Era was Question 10. Which of the following examples represents primary research designed to produce qualitative data?